Residential Warranty:
Rocky Mountain Hardware stands behind all of our bronze products with a lifetime guarantee on material and workmanship. In addition, the internal mechanisms, including all locks, latches, etc., are guaranteed for 50 years from the date of sale to the original user. Rocky Mountain Hardware will repair or replace the defective product or parts that fall within these guidelines. When necessary, a proof of purchase dated within the warranty period may be required. The patina finish applied to our bronze products is known as a “living finish” which means it will change with time, touch, climate, etc. Because each product will be exposed to a varying set of conditions, we do not warranty the finish of our products.
Commercial Warranty:
We offer a 20 year warranty on the bronze products and a 5 year warranty on the internal mechanisms. We do not warranty patina finish which is a living finish and will wear dependent on use and location.
Rocky Mountain Hardware will not assume liability for any labor charges regarding the removal or reinstallation of the products; nor will we cover any freight, postage, or handling expense related to the product. Damages caused by accident, misuse, abuse, or improper installation are not covered by this warranty.